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Frequently asked questions

Make an appointment for an initial consultation. We will address your concerns and clarify all the important points. We will take the time to answer your individual questions.

What is SAMPLES and how can it help my laboratory?

SAMPLES is a Laboratory Information Management System (LIMS), but also a Lab Execution System (LES).

Depending on how you use it, you can use SAMPLES to manage all the information about your laboratory equipment (devices, consumables, methods, etc.) and the laboratory routine, i.e. the samples and details of their analysis. You can even automate your processes by connecting devices and other software systems.

What kind of samples and data can I manage with SAMPLES?

From waste water to tensile tests, everything has its place. SAMPLES is the chameleon among LIMS systems. Basically, all departments can be set up with the specific devices, methods and sample types. Do you have special parameters? No problem, you can even configure measured variables and units yourself and add them at any time!

Is the LIMS compatible with other systems used in the laboratory?

Of course. SAMPLES is an absolute team player! Depending on which interface the other system offers, we can implement the connection to all possible systems (ERP, CRM, order portals, etc.). Connection to device and measuring systems for the automation of your laboratory processes is also possible.

How do I start setting up SAMPLES?

As a rule, it makes the most sense to start with a laboratory process incl. of all master data, etc. in SAMPLES and to refine it over a test period. With the knowledge gained, it is easy to gradually transfer further processes.

Although the system makes it easy for you to set up, you still need time to do so. No problem! We also offer the setup of your systems as a service. You determine the scope, from start-up assistance to complete set-up, everything is possible.

Can I import existing data into the LIMS and how does it work?

Yes, in principle you can import existing data at different points. The decisive factor here is the form in which the required data is available. We are happy to support you with this as part of the system setup.

How can I generate and customize reports?

Once the measurement results have been approved, you can create a report for each order. To do this, you need just one click to automatically generate and attach a PDF report from the stored template. You can even change the data that appears in the report during the test.

What operating models are there?

SAMPLES is usually hosted as a web application on servers in Europe. However, if desired, it can also be rolled out on premise on your servers.

How does the LIMS secure my data and guarantee data protection?

As part of our quality and IT security management, we place the highest value on the security of your data.

The systems are usually hosted on servers with high security standards. However, if desired, they can also be rolled out on premise on your servers.

In cloud mode, the data can be stored either in Western Europe (standard hosting) or on servers in Germany (premium hosting).

What happens if I do not have a connection to the Internet?

SAMPLES is a web application. Data created in SAMPLES is stored online or in your internal network if you opt for the on premise version.

A stable Internet connection is required for cloud operation. We offer an optional offline-capable app for sampling.

How are updates and upgrades for SAMPLES handled?

SAMPLES is alive and growing. Our development team works daily to add and improve features. Technical updates are provided on a regular basis and we offer extended functionality as an optional upgrade.

What training options are available?

In addition to a manual in the app and video tutorials in our media library, we also offer training courses with our service partners. Whether at your premises, at one of our locations or remotely – we will find a suitable solution!

What kind of technical support is available?

In addition to assistance from our support team, we also offer help for self-help: you can find help for many steps in our knowledge base.

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qualitype GmbH

Moritzburger Weg 67
01109 Dresden

Managing Directors

Dr. Timm Zörgiebel
Dr. Wilhelm Zörgiebel

LABO winner for product of the year 2025

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