Help & Contact
Close contact with you, our users, is important to us. We want to inspire with SAMPLES and bring joy into the laboratory – that’s how we measure ourselves. However, this exchange is at least as important to us in order to know your needs precisely and to make SAMPLES even better.
Your direct route to us
01
Personal contact person
From the very first introductory meeting or the live demo of SAMPLES, we will be in personal contact with you. Your personal contact will keep you up to date on the status of the project and will be happy to answer any questions you may have.
02
Ticket system for support
A ticket system will soon be available here for all questions relating to SAMPLES as your productive system. This gives you the opportunity to pass on your request to us quickly and in a targeted manner, thus guaranteeing that it is processed and answered quickly.
03
Up-to-date notifications
SAMPLES surprises again and again with its short interval for new features and optimizations. So that you don’t miss them, you don’t have to search through our newsletters for a long time, but are shown this news directly in the application.